Identidad: VIAJES VIASOL, S.A. (en adelante, Club Escapada)
NIF: A17104076
Dirección postal: C/ Santiago Rusiñol, 93-99 1º, 08397 – Pineda de Mar, Barcelona, España
Correo electrónico: 

Club Escapada, as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons regarding the processing of personal data and the free circulation of these data and other current regulations on the protection of personal data, European or National, informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.


  • We use your information (and that of those who travel with you) in order to be able to make the reservations that you manage through the means that our company enables for this purpose. This is applicable to any of the models offered by our company: Surprise Destination, Multidestino, Surprise Summer, Vipkube, Todo Surprise.
  • We can also manage packages so that the user can offer access and reservation through our website to third parties.
  • If you choose to receive marketing communications, we will inform you of any special offers that may be of interest to you. You have the option to unsubscribe from these promotional communications at any time.
  • We use the information you provide us, such as cookies, to improve your experience with the Online Services; to provide analytics data to help us improve our Services generally, as well as to collect information about the travel destinations you are interested in so that you can see more relevant ads and offers
  • From time to time, and usually after an interaction with us, we will ask you to provide us with feedback to ensure that we are providing services that meet your expectations.

Your personal data will also be used for the following purposes:

  • Carry out the necessary commercial and administrative arrangements with website users;
  • Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, if the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER;
  • Respond to queries and/or provide information requested by the User;
  • Manage user interactions on social networks.
  • Carry out the provision of services and/or products contracted or subscribed to by the Client.
  • Manage the identifying data of users who use our tool by contract of the Client.
  • Use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and,
  • Notify you of changes, important developments in the privacy policy, legal notice or cookie policy.
  • Profile and usability analyzes will be carried out, both of the use of the tool and of the Web page, through the implementation of cookies.
  • The data of customers and/or suppliers will be treated, within the contractual relationship that binds them with the person in charge, in compliance with the administrative, fiscal, accounting and labor obligations that are required by current legislation.

You can revoke your consent at any time by sending a letter with the subject "Cancel" to

According to the LSSICE, it does not carry out SPAM practices, therefore, it does not send commercial emails by e-mail that have not been previously requested or authorized by the User. Consequently, in all the communications you will receive from Club Escapada, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.


Your data will be kept for as long as the commercial relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by Judges and Courts or to initiate internal actions derived from improper use of the website.

Likewise, we inform you that our information conservation policies adjusts with the deadlines established by the different legal responsibilities for the purposes of prescription:

  • a) General Rule:

Pursuant to the provisions of article 30 of the Commercial Code, and except for other criteria, all company documents and/or information will be kept for 6 years.

This affects all accounting, tax, labor or commercial documentation, including correspondence.

  • b) Specific deadlines:

Our company must also mark minimum deadlines depending on the type of data being processed and taking into account the different prescription deadlines, which each department must be aware of.

This table lists the prescription periods that affect or may affect our organization:

Subject matter Prescription Legislation
Labor for the purposes of infractions 3 years Art. 4.1 RD 5/2000
Social Security for the purposes of infractions 4 years Art. 4.2 RD 5/2000
Prevention of Occupational Risks for the purposes of infractions 5 years Art. 4.3 RD 5/2000
Fiscal for the purposes of tax debts 4 years Art. 66 Ley 58/2003
Fiscal for the purpose of verifications of compensated quotas or applied deductions 10 years Art. 66 bis Ley 58/2003
Accounting and mercantile 6 years Art. 30 del CC
Crimes against the Public Treasury and Social Security 10 years Art. 131 LO 10/1995

You will not be subject to decisions based on automated treatments that produce effects on your data.


  • a) Execution of the contract.
  • b) Consent of the interested party.
  • c) Compliance of legal obligations.
  • d) Legitimate interest: submission of own advertising.


Any communication sent will be incorporated into the Club Escapada information systems. By accepting these conditions, terms and policies, the User expressly consents to carry out the following activities and/or actions, unless the User indicates otherwise:

  • Sending commercial and/or promotional communications by any enabled means informing Users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.
  • In the event that the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of said communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products of the same or similar to those that were initially contracted or of interest to the User.
  • The conservation of data during the periods provided for in the applicable provisions.


The user is informed that the means enabled by the company to communicate with clients and others affected are the corporate telephone, company mobile phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, you will be exempt from liability in relation to the security measures provided by the medium in question.


The recipients of the information may be suppliers of the contracted services, those external suppliers with whom the corresponding Data Processor contract is concluded, or any of the companies indicated in the heading.


Likewise, the provider will provide information to the security forces and bodies under a court order or due to the obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what the provider has at this time.

The information that you provide us both through this website and through the application will be hosted on Club Escapada's servers.

Many tools we use to manage your data are contracted to third parties.


As an interested user, you can request the exercise of the following rights by submitting a letter to the postal address in the heading or by sending an email to indicating as Subject: “RGPD, Rights affected”, and attaching a photocopy of your DNI or any analogous means in law, as indicated by law.


  • Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.
  • Right of rectification or deletion: allows you to correct errors and modify data that turns out to be inaccurate or incomplete.
  • Right of cancellation: allows data that turns out to be inappropriate or excessive to be deleted.
  • Right to object: right of the interested party not to have the processing of their personal data carried out or to cease it.
  • Limitation of processing: involves the marking of the personal data kept, with the aim of limiting their future processing.
  • Data portability: provision of the data being processed to the interested party, so that he or she can transmit them to another controller, without impediments.
  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (



The data collected by the person responsible is the following:

  • Those that users provide through the different services offered on the website
  • Those included in the different forms provided on the website
  • Data collected through “cookies” to improve the browsing experience as reported in the cookie policy.
  • They perform profile and usability analysis to improve the user experience on our portal.
  • Data provided by the clients receiving the services, by any means.

Through this Privacy Policy we inform you that the photographs posted on the website are the property of, including those of minors, in which, to obtain them, the prior consent of the parents, guardians or representatives has been obtained. legal by signing the forms made for this purpose by the centers in which the minors are part.


In some points of sale, images are captured for the sole purposes indicated in the purposes section of this privacy policy and/or at the request of public authorities. We have an information circular at the request of interested parties who request it and a video surveillance area logo located in a place prior to the camera and sufficiently visible to inform that the place is a video surveillance establishment.

The images captured by the cameras will be limited to the public establishment in question. No images of public roads will be captured except for a minimum strip of the entrances to the establishment.

The recording system will be located in a monitored or restricted access location. Only the authorized person will have access to the images obtained and they will be kept for a maximum period of one month from their capture.


We inform you that you can have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

Club Escapada will process your data for the purposes of correctly managing your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

  • That are allegedly illicit by national, community or international regulations or that carry out activities that are allegedly illicit or contravene the principles of good faith.
  • That violate the fundamental rights of people, lack courtesy on the Internet, annoy or may generate negative opinions in our users or third parties and in general any content that is considered inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, the power is reserved to remove, without prior notice from the website or the corporate social network, any content that is considered inappropriate.

Communications sent through social networks will be incorporated into a file owned by , and may send you information of interest.

In any case, if you send personal information through the social network, you will be exempt from liability in relation to the security measures applicable to this platform, and if the user wants to know them, the user must consult the corresponding particular conditions of the platform. network in question.


The data you provide us will be treated confidentially. The Provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.


The language applicable to this Privacy Policy is Spanish. Therefore, in the event that there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.


In the event that the user sends his CV through our website/email, we inform him that the data provided will be processed to make him participate in the selection processes that may exist, carrying out an analysis of the applicant's profile with the objective of selecting the best candidate for the vacant position of the Manager. We inform you that this is the only official procedure to accept your resume, so resumes sent through a different procedure will not be accepted. If there is any change in the data, please notify us in writing as soon as possible, in order to keep your data duly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing complete confidentiality both in the processing and in its subsequent destruction. In this sense, after the aforementioned period has elapsed, and if you wish to continue participating in the selection processes of the Responsible, please send us your resume again.

The data may be processed and/or communicated to the companies that are members of our group during the time of conservation of your resume and for the same purposes previously reported.


Club Escapada reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.


For all purposes, the relationships between the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit.